Operations command centre
Dashboard
Quick access to reporting, imports, analytics, and archive filing.
User input
Qualitative Notes
Record the operational context that should flow into weekly, monthly, AI, and PPTX reporting.
Live slide studio
Weekly Report & PPTX Engine
CDR, failed orders, timetable assignments, and qualitative notes combine here.
Linkus extraction
Weekly Data Filter
Date and time filters work independently.Safe charts
Weekly Performance Charts
Imported orders + coordinator context
Failed Orders Analysis
Cover + report sections 01–05
Weekly PowerPoint-Style Report
Calculated automatically from CDR
Top Agents
Timetable-mapped operational outcomes
Top Coordinators
Editable analysis
AI Insights & Recommendations
Preview before download
Weekly Save & Download Actions
Executive reporting
Monthly Executive Portal
Weekly performance and qualitative context combined into presentation-ready reporting.
Linkus extraction
Monthly Data Filter
Date and time filters work independently.Safe charts
Monthly Performance Charts
Imported orders + coordinator context
Failed Orders Analysis
Cover + report sections 01–05
Monthly PowerPoint-Style Report
Calculated automatically from CDR
Top Agents
Timetable-mapped operational outcomes
Top Coordinators
Editable executive analysis
AI Insights & Recommendations
Preview before download
Monthly Save & Download Actions
Document filing cabinet
Archive
Browse imported source files, generated PPTX files, generated reports, and deleted-file records.
File manager
Archive Filing System
Admin source control
Import Centre
Upload operational source files used for reports, analytics, and PPTX generation.
Call records
CDR CSV Upload
Service recovery source
Failed Orders Report Upload
CDR service KPIs + operational intelligence
Call Centre Analytics Dashboard
The selected CS queue controls service KPIs. Uploads now live in Admin Import Centre; this page is for analysis.
Import verification
Data Diagnostics
01Executive Summary
What happened?
Executive Summary
What happened?
Filtered source records
Source Preview
| No CSV data uploaded yet. |
Available CDR datasets
Analysis Batches
Admin
Settings
Users
User Management
| Role | Last Updated | Actions |
|---|
Access
Add or Update User
PPTX